Policies
Shipping & Service Delivery Policy
How and when our online coaching services are delivered after payment.
Last updated: 11 November 2026
1. No physical shipping
The Art of Reinventing provides services only, delivered online. We do not sell or ship any physical products, so no shipping charges apply.
2. How services are delivered
- All sessions are delivered online as one-on-one video calls (Google Meet or Zoom), to clients in India and abroad.
- After successful payment you receive a booking confirmation within 24 hours (usually much sooner) by WhatsApp and/or email, with your session date and time.
- The video-call link is shared by WhatsApp and/or email before the session.
- Sessions are scheduled at a mutually agreed time, any day of the week, normally within 7 working days of payment for a Reinvention Call, subject to availability.
- For any personalised coaching agreed later, the session schedule is agreed with you in writing.
- Any worksheets or materials are shared digitally (PDF, link or message).
3. If you don't receive your confirmation
If you have not received a confirmation within 24 hours of payment, please contact us at theartofreinventing.co@gmail.com or +91 81208 08792 with your transaction ID and we will resolve it promptly.
4. Rescheduling and cancellations
Please see our Refund & Cancellation Policy.